Payment Policy

At Cravix, we are committed to providing a secure, effortless, and trusted shopping experience. This Payment Policy explains how payments are accepted, processed, and protected when you place an order with us.

1. Accepted Payment Methods

Cravix accepts secure online payment through major digital and card-based methods. Customers may complete their purchase using:

Credit Cards including Visa, MasterCard, American Express, and Discover
Debit Cards supported by major card networks
Digital Wallets including Apple Pay, Google Pay, and PayPal

Cravix does not accept cash payments, checks, money orders, or Cash on Delivery (COD).
All orders must be paid in full at the time of checkout.

2. Currency

All transactions are processed in United States Dollars (USD).
If your card issuer operates in a different currency, exchange rates or conversion fees may apply, which are determined by your bank or payment provider.

3. Payment Processing Time

Your payment is processed and authorized immediately at checkout.
Orders are only confirmed once full payment has been successfully verified.
If authorization is declined or fails, the order will not be processed.

4. Secure Payment Protection

Cravix uses SSL encryption and trusted third-party payment gateways to ensure that every transaction is secure.
We do not store personal payment details such as complete card numbers or CVV codes.
In certain cases, additional authentication may be required by your bank to verify your identity for added protection.

5. Taxes

Applicable state or local sales tax will be calculated and displayed at checkout.
Cravix does not add hidden charges.
Your order total, including product cost, shipping (free), and taxes, will always be visible before final confirmation.

6. Refunds to Payment Method

Any approved refund will be issued back to the original payment method used during purchase.
Refund processing timelines follow the Return & Refund Policy.
Depending on your payment provider, it may take additional banking time for funds to appear in your account after we release the refund.

7. Failed or Declined Transactions

If a payment attempt fails, please verify your card details, available balance, or contact your payment provider.
Orders are not confirmed until payment has been successfully completed.

8. Fraud Protection & Verification

To safeguard both our customers and the brand, Cravix may require additional verification for orders flagged by our security systems.
Orders suspected of unauthorized activity may be temporarily placed on hold or cancelled for protection.

9. Installment Plans

At this time, Cravix does not offer payment installments or financing programs.
Should these options become available in the future, they will be clearly announced on our website.

10. Contact Information

For payment-related assistance, our support team is available to help during business hours.

Business Name: Cravix
Phone: +1 (703) 371-4972
Email: help@Cravix.store
Address: 1838 Woodgate Arch, Chesapeake Virginia 23320, United States
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (EST)
Chat Support: 24/7